Pricing & Payments
All prices listed on the website are in Euros.
PAYMENT
All transactions are processed through PayPal, which is a secure form of payment. You do not need a PayPal account to use their payment service.
Payment Safety
No card information is ever saved at Be Glamourous and it remains the private property of the card holder at all times before, during, and after the product purchase. All transactions are processed though PayPal which is a secure form of payment. You do not need a PayPal account to use their payment service.
Used by millions of people daily, PayPal is a heavily encrypted third party payment processor. It is possible to pay with your creditcard (Visa, Mastercard) by the help of PayPal. The transaction by PayPal is a secure form of payment and is used by million users daily! If you do not have a PayPal account, you can make a one-time payment using your credit card, without registering for PayPal.
Exchange & Refund policy
Do you have a return or exchange policy?
Yes, we do offer a return and exchange policy for hair extensions. All LASHES are considered FINAL SALE items and are not eligible for returns or exchanges! It is only possible to return or exchange your order if the extensions are neatly in its packaging and the ties are untied. If the hair is tampered we cannot accept your return. Please note, we are unable to offer any refunds or exchanges on hair extensions that are returned to us with the ties removed. For health and hygiene purposes, we cannot accept the return of used hair. We recommend that you thoroughly inspect and examine the hair while it is still tied in the bundle to make sure you are satisfied with the product. Please do not tamper with the hair in anyway, especially if you have doubts and will like to return it, that means no combing, washing or chemically altering the hair.
The following items are final sale:
Be Glamourous Lashes
May I return/exchange my order?
We will happily exchange your item if it’s not the right color. You may exchange your Be Glamourous hair extensions order ONLY if the hair extensions are untied and not tampered. If the extensions are untied/tampered we will disclose your return by hygienic reasons.
You can return the order if it’s damaged. Click here for the online form
Why can’t I return/exchange my Be Glamourous extensions if untied?
Human clip-in hair extensions are a hygienic product. Because of the hygiene and public safety we do not allow opened items returned by our customers.
Do I have to pay for the shipping of my return/exchange?
You are responsible for all return shipping charges. We won’t be responsible for loss of your return or exchange. Partly for this reason we recommend that you send your exchange or return with a tracking number so you can follow your exchange.
Please indicate on the package: “RETURN, NO DUTIES”.
What is the return/exchange period?
You can return/exchange your order within 14 days of the date that you receive your extensions.
How do I make a return/exchange?
You must contact us first at info@be-glamourous.com within 3 days. All returns/exchanges must be accompanied by a copy of your invoice.
When will I receive my refund?
You will receive your refund (excl. shipping costs) within 14 business days, after we have received and inspected your return.
When will I receive my exchange?
It is possible to exchange your hair extensions for another set or color. We will send you the extensions within 3 weeks.
Outlets
Currently only in the Netherlands
Diamond & Curls: Amsterdam
Mua Esra Cantekin: Enschede
Mua Wsriquerida: Rotterdam
Be Glamourous Store
P.O. Box 55527
1007 NA Amsterdam
Tel: +31 6 50 12 00 00 (also 
)
customerservice@be-glamourous.com
100% CRUELTY FREE
